Yes, upon your request, your account will be available to trade micro lots.
We advertise that the spread starts FROM 0.2 pips. This could change at any time since the spread is floating and not fixed.
We run an appropriateness test in order to evaluate whether Forex and CFDs are appropriate products for your profile. We are required to run this test for all our clients since it is required by the regulatory body.
You can submit a passport, national identity card or other document issued by an independent and reliable source that carries your photo. Your photograph, signature, issue & expiry dates, personal details including serial number must be clearly visible.
You need to submit a recent utility bill dated within the last six months, or a recent local authority tax bill, or a recent bank or credit card statement.
ZB Trading maintains segregated client accounts to ensure that client funds are fully segregated from ZB Trading’s own funds at all times. Client accounts have the required coding to ensure that they are used for clients funding purposes. All client funds deposited at ZB Trading are completely segregated following our strict policies and procedures. As a client you can be assured that your funds are safe.
To open a Live Account, we require a copy of your Passport/ID and a utility bill no older than 6 months.
If you wish to make an internal transfer, you will need to fill in the internal transfer form.
Providing that you have completed our registration process, uploaded your documents and deposited funds into your account, you should be ready for trading immediately.
You just need to complete our simple registration process, submit a proof of identification and proof of address and your trading account will be opened immediately.
Please note that we do not charge any additional commissions from our side on either deposits or withdrawals. Fees however do apply from the respective banks or payment processing companies. The amount to be credited into your account will be the amount actually received by us.
To change your MT4 password, please log into your MT4 Platform, click on “Tools”, then “Options”, Click on “Change” next to the password Tab. Please enter your current password and enter a new one, then click OK.
Please make sure you are using the correct password on the platform and also check the server that you trying to log into.
send an email to email@example.com with your account number and a identification documents after a new password will be sent to you later . For security reasons, later to reset your password .
This can happen in cases where there have been multiple mouse clicks. Please restart the platform and this should resolve the issue.
This usually happens if the trader send request to the server and trying to send one more trading request while the first order is still in process. To resolve this problem simply restart your MetaTrader4 terminal by closing it and launching again.
If you placed an instant order and you decided to click “cancel” it may not always be possible to cancel the request if the request has already been received by our trading server. You should consider that your platform will also give you a warning: “Closing of this window will not guarantee the order cancelling”. This is because your order is already sent to our servers.
Please note that we are using fractional pips pricing in order for the client to benefit from rounding. Instead of 4 decimal places we use 5 and therefore the 10 pips you see are actually 1.0 pips.
You must request before you want to trade micro lots.
Ensure that you have logged in using the trader password and not investor password
From 23:00 to 02:00 server time, all markets are closed and therefore there is very low liquidity in the market
Ensure that you are entering the correct minimum volume.
The balance illustrates your closed positions Profit/Loss while the Equity is the real time calculation of Profit/Loss i.e. it takes into account both open and closed positions.
The trading hours are 24 hours per day, starting at 00:00 Monday and closing at 24:00 Friday server time. Server time is GMT + 2 (GMT + 3 applies during daylight saving/summer time).
The charts show the Bid price by default. A Buy position is opened with the Ask price and closed with the Bid price. You have to add the spread on the Bid price to find the Ask price. Therefore the difference in price is due to the spread.
Please check when it was the last time the account was opened. Demo accounts have a 30 day expiry period. Please check the password is correct and that you are using the right server.
Your order will be Stop-Out, when the margin level (Equity/Used Margin) of your trading account goes below 100%. This will trigger a stop-out and your positions will start closing starting from the most unprofitable.
Your pending order will be deleted from the system if free margin (Equity – Used Margin) is not enough to cover the margin required for opening the specific order.
You should note that the take profit for a long position is placed above the prevailing market price. As a result, if you place a take profit after you open a position when it is already in a loss, the take profit will act as a stop loss and your position will be closed with a loss (i.e. take profit is placed below the opening price in this case but above the prevailing market price).
This can happen when you have given your trading platform an additional instruction before it has completed an earlier task. This can happen in cases where there have been multiple mouse clicks or a hyperactive Expert Advisor.
This can be resolved by restarting your trading platform.
When there is a high volatility in the market, prices are rapidly changing. Under this scenario, we need to offer you the new latest market price. In such an event, you can either accept the new re-quoting or just reject the new price and cancel the execution of the transaction.
Another possible reason for getting re-quotes could be the possibility of having a slow or bad internet connection which can delay the transmission of orders; implying that on your trading platform you are viewing old prices instead of current market prices.
Our platform supports such functionalities. You should be aware though that trading operations using additional functions on your client terminal such as Trailing Stop or Expert Advisor are executed completely under your responsibility, as they depend directly on your client trading terminal.
On Wednesdays the charge that applies is triple the regular swap in order to take account the weekend.
Yes, you can. You need to be aware though that when you submit a withdrawal request, your free margin must exceed the amount specified in the withdrawal instruction including all payment charges. Free margin is calculated as equity less necessary margin (required to maintain an open position).
If you do not have sufficient funds then your request will be considered cancelled and you will need to resubmit a new withdrawal request.
ZB Trading only accept USD at this moment.
It is very simple. You just need fill out withdrawal request. Our account management officers will receive your request and proceed accordingly.
The minimum amount is USD 500 or other currency equivalent.
It is usually processed by us within 1 business day, however it may take up to about 3-5 business days for the funds to be credited to your bank account.
Upon receiving your funds, we will credit them into your trading account as below:
Bank Transfer: It is affected by your bank and correspondent bank timings. We commit to record the funds into your trading account within an hour following receipt into our clients’ bank accounts.
You will obtain our bank details from the client support by email once your submitted application is completed. Then, you need to give relevant instructions to your bank to transfer the funds to us for trading.
We do not charge for deposits or withdrawals.
Trading Bonus will be held solely for trading with ZB Trading and cannot be withdrawn.
The extra amount that was removed from your MT4 account is part of the deposit bonus you have received when you deposited. Whenever you make a withdrawal a proportion of the deposit bonus is removed relative to the amount you deposited and requested withdrawal.